I purchased 3 items and has a pants to return, i took off the tag accidentally coz i thought it fits me, i went to the store with receipt and tried to return or give me a store credit or exchange it sales associates are the worst ever, kept insisting that its worn out and the service was terrible, they were ready to argue with you instead of being apologetic, they care about the policy but not the customer service. No wonder not much people are coming to the store.
I wouldn't recommend this store as its worst customer service.
Manager didnt even bother to help, and they can lie to the customer service hotline which is useless i guess. will never ever go there anymore, sooner or later that store will be gone at Eaton Centre location.
Product or Service Mentioned: Dynamite Clothing Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $40.
Preferred solution: Let the company propose a solution.
I didn't like: I do not like.